Putting Stoke-on-Trent IT Pros on the Digital Map

About This Project

When the two founders of NGL Technology, a down-to-earth IT duo with decades of experience, decided it was finally time to launch their business into the digital world, they reached out to TukTuk Creative Marketing for a website that was as straightforward as their approach. Despite having run their successful IT services without a website until now, they knew it was time to plug in and connect online with customers.

The task? A Website in a Week—just the kind of challenge that got us all fired up and ready to roll! So, the TukTuk was loaded up, although we didn’t have to go far though as we share the same office as the IT-savvy Stoke-on-Trent business.

Driving the Build Together with the NGL Team

We worked closely with NGL Technology, tapping into their knowledge every step of the way to ensure the website was always byte-sized and on-brand. Working alongside our talented copywriting partner, Anna Woolliscroft from Market Avenue, we told the story of this no-nonsense duo and their mission to bring simple, jargon-free IT support to clients. From live feedback to on-the-fly adjustments, the NGL team got to see their website come to life in real-time.

What We Delivered on This Digital Journey

Created a User-Friendly, Responsive WordPress Website:

Built on WordPress, the new site is fully responsive, giving clients an effortless experience whether they’re on desktop, tablet, or mobile. Each service has its own page, so users can easily find exactly what they need. We also set up a clear pricing table for full transparency—no hidden surprises here! Plus, the NGL team can now self-manage content updates with ease, keeping them in full control of their online presence.

Getting to the Heart of What Makes NGL Stand Out

Our week with NGL Technology uncovered exactly what sets them apart from their competition. They’re pros at translating complex IT solutions into plain English, making tech approachable for everyone. By the end, we’d crafted a website that truly reflects their simple, straightforward approach and genuine commitment to customer support.

Showcased Google Reviews for Instant Credibility:

With Google reviews embedded directly into the site, clients can instantly see the solid reputation NGL has built. This “instant credibility boost” builds trust right from the get-go, a must-have for any tech team looking to grow its customer base.

Brought the Brand to Life:

With branding by Chris Hopson at Paper Anchor, we were excited to bring NGL’s bold orange and blue colour scheme to life. The brand’s logo pops across the site, helping customers instantly recognise NGL and making their brand more than just a logo.

Connected Customers through Online Support Ticketing:

To streamline IT support, we integrated ZenDesk ticketing into the site so clients can submit support requests directly online. Each request allows clients to rate the urgency, provide their contact details to ensure issues are prioritised and handled promptly. No calls on hold or mystery wait times—just clear, efficient support from the NGL team.

Ready to Power Up Your Online Presence?

Our journey with NGL Technology was a smooth ride, and we’re thrilled with the down-to-earth website we built together. If you’re ready for a website that’s as user-friendly as it is powerful, hop on the TukTuk and let’s start your digital adventure!

Get in Touch!

If you’re ready to plug in and build a website that’s as practical as it is personal, reach out to TukTuk Creative Marketing. We’ll drive your digital vision forward—one step at a time!